Eligibility Communication System
As a part of The Reward Experience, we ensure the right effort to inform recipients when they become eligible for a reward.
The activation rates that you will benefit from are built upon a fully transparent and fair policy to ensure the best customer satisfaction.
The activation rates that you will benefit from are built upon a fully transparent and fair policy to ensure the best customer satisfaction.
Automated Alerts
- Right Person
- Right Reward
- Right Time
Gentle Reminders
Day 1 - When a recipient becomes eligible we send out a branded email to tell them why they earned a reward from you and they need to activate it.
If the recipient does not activate their reward, we will send out a text-only version of the same email on the following schedule:
Day 4
Day 12
Day 24
Day 29
If the recipient does not activate their reward, we will send out a text-only version of the same email on the following schedule:
Day 4
Day 12
Day 24
Day 29