Eligibility Communication System

As a part of The Reward Experience, we ensure the right effort to inform recipients when they become eligible for a reward.
The activation rates that you will benefit from are built upon a fully transparent and fair policy to ensure the best customer satisfaction.

Automated Alerts

  • Right Person
  • Right Reward
  • Right Time

Gentle Reminders

Day 1 - When a recipient becomes eligible we send out a branded email to tell them why they earned a reward from you and they need to activate it.

If the recipient does not activate their reward, we will send out a text-only version of the same email on the following schedule:

Day 4
Day 12
Day 24
Day 29