Promotion Vault Business to Business Communication Process

Promotion Vault keeps you informed on your programs with these automated email updates and on-demand resources.

Program Alerts


Promotion Order Receipt

Sent: Upon publishment

To inform that the ordered promotion has been published.

Type
Order
Rewards Vault Login

Sent: On the 5th of the month

A notification to Login to your Rewards Vault.

Type
Invoice

Reward Blaster Order Confirmation

Sent: Sent upon Reward Blaster order

Informs that a new Reward Blaster order has been submitted.

Type
Order
Reward Blaster Order Approval

Sent: Upon Reward Blaster order approval

To notify that Reward Blaster Order request has been approved.

Type
Order

Reward Blaster Order Denied

Sent: Sent upon Reward Blaster denial

Denial of rewards sent. We take security seriously and any suspicious looking transactions will be double-checked!

Type
Order

Digests


Upcoming Digest

Sent: 8th, 20th, and the last day of each month

A summary of promotions starting between today and the next 30 days.

Type
Promotions
Ended Digest

Sent: 5th of each month

A summary of promotions that ended within the last 30 days.

Type
Promotions

Reports


Referral Lead Report

Sent: Daily

Daily Referral Lead Report CSV file.

Type
Promotions
Check-In Report

Sent: Daily

Daily Check-In Report CSV file.

Type
Promotions

Password Management


Account Created

Sent: When a user creates an account in the admin dashboard

Informs user of their account credentials.

Type
Functional
Password Reset Request

Sent: When a user requests a password reset via B2B app

Informs account owner a request was sent to reset their vault password.

Type
Functional

Password Reset Success

Sent: When user updates their password via forgot password OR in app password change

Informs that a password reset was a success.

Type
Functional

Manual Send


Notify Staff

Sent: Manually sent from your dashboard

To inform staff members about an upcoming promotion’s details.

Type
Manual