Change Password

Change Password by Request



Step 1

Navigate to the login screen at https://login.promotionvault.com/login.

Click ‘Forgot Password’.


Step 2

Enter the email associated with Your RewardsVault account(s).


Click ‘Reset Password’

You will see this message.


Step 3

Look for an email from accounts@promotionvault.com with the subject “Password Reset Request”

Click ‘Reset Password’.




Step 4

Enter and confirm your new password

Note: make sure your password has
  • At least 12 characters

  • At least 1 uppercase letter

  • At least 1 number


Click ‘Set Password’.




Step 5

You will immediately receive an email from accounts@promotionvault.com with the subject “Your Vault Password has been reset!”.

Change Password in User Settings



Step 1

Click the User Menu Icon at the top-right of your RewardsVault dashboard.


Select ‘User Settings’ from the drop-down menu.




Step 2

Click ‘Change Password’.





Step 3

Enter your old password, new password, and new password again where prompted.

Note: make sure your password has
  • At least 12 characters

  • At least 1 uppercase letter

  • At least 1 number

Click ‘Change Password’.




Step 4

You will immediately receive an email from accounts@promotionvault.com with the subject “Your Vault Password has been reset!”.