Promotion Vault offers administrators a simple and compliant way to enable text messaging for their employees or customers, while ensuring that liability for ongoing SMS communication is removed from the administrator.
Administrators must specifically opt in to this feature by selecting either the “Treat employee mobile number as verified for first qualified reward” or “Treat customer mobile number as verified for first qualified reward” option.
By opting in, administrators authorize Promotion Vault to send a single SMS notification to inform the recipient of their first qualified reward. This notification directs the recipient to log in and claim their reward, at which point they are given full control over their SMS preferences through their Promotion Vault account.
SMS integration with Promotion Vault gives recipients the ability to securely access to their vault using their phone number and ensures that they can login to their vault even if they lose access to their email address for any reason. This process ensures that employees or customers establish their own texting relationship directly with Promotion Vault, removing the need for administrators to manage SMS opt-ins or preferences themselves.
Once the recipient opts in through Promotion Vault, all future SMS communications are governed by the platform’s opt-in settings, in compliance with relevant regulations. This approach minimizes the administrator’s liability, as Promotion Vault takes responsibility for managing the recipient’s SMS preferences and ensuring adherence to communication best practices. It also gives employees and customers autonomy to control their texting preferences, ensuring a seamless and transparent experience.
Summary:
- Administrators must specifically opt in to this feature.
- You authorize Promotion Vault to send a single SMS notification to inform the recipient of their first qualified reward.
- Once reward is claimed, full control over SMS preferences is through their Promotion Vault account.
- This ensures that recipients can log in to their vault even if they lose access to their email address.
- This removes the need for administrators to manage SMS opt-ins or preferences.