Promotion Vault helps gyms, studios, and fitness franchises automate rewards for joins, referrals, ACH switches, check-ins, upgrades, and reactivation — with branded reward experiences and pricing that reduces wasted spend.
30-minute walkthrough of platform + practical rewards pilot launch plan to prove ROI based on your company and goals. Free to start. No monthly fees.
Proof Built Around Metrics Fitness Operators Care About.
From referrals and joins to ACH switches, upgrades, and early retention, Promotion Vault is built to support measurable behaviors instead of vague engagement claims.
Actionable Strategies
New Members
$25 reward to join during a limited time / premium memberships.
Ave. COA: $15
New Referrals
$20 reward for referring member, $10 reward for the new member.
Ave. COA: $18
ACH Payment
$20 reward to switch to a bank account for membership dues.
Ave. COA: $12
Increase
Check-ins
$10 reward to check-in 6x in the first 30 days of membership.
Ave. COA: $6
Real Results
+43% Memberships
Club Pilates
+78% Referrals
Orangetheory
42,000+ ACH Conversions
Retro Fitness
+16% Early Engagement
ClassPass
What Our Customers Say
Troy Wise, CMO, Gold’s Gym SoCal
“At Gold’s Gym SoCal we run many different marketing plays monthly. Partnering with Promotion Vault has enabled us to run multiple promotions at one time and execute them seamlessly.”
Stephen Roma, CEO, Jersey Strong
“After incentivizing the activation within the first 3 days, guest pass activations increased, and even more importantly our conversion rate to membership increased from 9% up to 17%.”
Sarah Beers, Group Fitness Director, UFI Roldan / Budnik Group
“For years, our company has been trying to find ways to incentivize our instructors for their hard work and Promotion Vault helped us customize something for us to reward our team!”
Launch Rewards For The Moments That Directly Influence Growth.
Use Promotion Vault to reinforce the exact actions that improve acquisition, retention, payment mix, and member value — without turning your team into a manual fulfillment desk.
New joins
Reward the exact moment a prospect becomes a member so more tours, trials, and intro visits turn into paid joins.
Referrals
Reward the referring member, the new member, or both — with clear qualification rules tied to real conversion events.
ACH Switches
Move members from card payments to ACH with a reward that offsets friction while protecting long-term payment economics.
Check-Ins
Nudge early attendance milestones that help new members build routine, reinforce value, and reduce early churn risk.
Upgrades
Drive movement into higher-value plans with rewards tied to membership upgrades and other revenue-positive actions.
Reactivation
Bring inactive members back with a clear next step, a time-bound reward, and an experience that feels legitimate and branded.
A Simple Reward Flow That Is Built To Drive Action And Stay Measurable.
Choose the behavior, trigger the reward, deliver a branded experience, and track eligible versus activated rewards so you know what is actually working.
1. Choose The Behavior
Pick the action you want to move: join, refer, switch payment method, check in, upgrade, or come back.
2. Trigger The Reward
Use promotions, integrations, quick sends, reward links, or API workflows to launch the incentive at the right moment.
3. Activate The Reward
Recipients receive a branded email or SMS and activate through a guided experience instead of a generic payout flow.
4. Measure Real Engagement
Track eligible versus activated rewards so spend stays accountable and you can optimize value, timing, and targeting.
Sending
Discover how quick and easy it is to send zero-risk rewards.
Receiving
See how awesome it is to receive a branded reward.
Expand Into Employee Rewards.
Use employee reward templates that automatically engage and appreciate your employees with ease.
Welcome to the Team
Give a $20 reward upon joining your team as a new employee.
Cost: $20 per new hire
Reward Referrals
Employees earn a $50 reward you hire someone they referred.
Cost: $50 per referral
Anniversary Reward
Your employees earn a $25 reward every 3 months just to show your appreciation.
Cost: $100 per employee annually
Happy Birthday
Give a $50 reward on your employee’s birthday. Who doesn’t love a birthday gift?
Cost: $50 per employee
Rewarding Employee Performance
Performance rewards are a great way to motivate your team and reward them when they reach their goals — but keep it simple.
Monthly Membership Units
Team: Sales
Top Net Gain % of Members
Team: Sales & Reception
Highest POS Personal Training Revenue Sold
Team: Sales
Highest BOH Personal Training Revenue
Team: Personal Training
Highest Membership Upgrade Units sold
Team: Sales
Highest Overdue Accounts Revenue
Team: Reception
Highest Gross Retail Sales
Team: Reception
Highest Average Sessions Done
Team: Personal Training
Trigger Rewards From The Systems Your Team Already Uses.
Connect the moments that matter — new joins, referrals, tours, check-ins, upgrades, and payment-method changes — without rebuilding your workflow from scratch.
Integrate with ABC Fitness
With our improved ABC Fitness integration, you receive a seamless rewarding experience for you and your members.
Learn MoreIntegrate with Your Favorite Tools
We integrate with over 200 tools. Built in integration with ABC Fitness and Club Ready.
Connect to anything using our API or Zapier.
Access All Features. No Setup Fees. No Recurring Platform Fees.
Promotion Vault is designed to make reward spend easier to defend. You pay a 10% service fee when a reward is sent, and you pay reward value only when the recipient activates.
10% Service Fee When A Reward Is Sent
Reward Value Charged Only When Recipient Activates
Works Across Promotions, Automations, Links, Integrations
Branded Reward Delivery And Activation Flow Included
Only Pay for Rewards Activated
On average, only 60% of rewards are claimed. Improve your bottom line by only paying for rewards activated.
See Pricing
See How the Fitness Industry is Leveraging Rewards
Referrals
Learn how Orange Theory used rewards to increase referrals by 78% with a total increase of 42% of new members who joined because of a referral.
Learn More
Payment Method
Retro Fitness wanted more members to pay via ACH – and they got over 42,000 with their rewards program.
Learn More
Upgrades
Club Pilates utilized rewards to increase not only intro classes and new members, but to also incentivize their older members to upgrade.
Learn More
Conversions
Class Pass had two goals for their reward program, to convert free trial users to paying subscribers and to increase new subscribers who complete at least four classes.
Learn More
Employee Retention
Crunch Fitness used Promotion Vault to streamline rewards for both customers and employees.
Learn More
New Members
Upper Valley Aquatic Center wanted to increase the number of upper tier committed member joins.
Learn MoreEverything Teams Want To Know Before They Book A Demo.
Clear answers on pricing, setup, integrations, member experience, and expansion paths.
Promotion Vault charges a 10% service fee when a reward is sent. The reward value is charged only when the recipient activates. That means you are not paying full reward value on non-activations.
Most fitness brands use Promotion Vault for joins, referrals, ACH switches, check-ins, upgrades, reactivation, and other revenue-positive behaviors across the member journey.
Yes. Promotion Vault supports fitness-friendly workflows through integrations, API connections, and no-code automation paths so you can trigger rewards from the systems you already use.
No. The experience is designed to be low-friction and trust-forward, with guided access through branded communications and activation flows.
Most teams start by mapping one or two reward plays first, then connecting the trigger and launching with clear activation rules. The fastest path is to start with a focused use case and expand from there. Once you have a plan in mind, execution takes minutes.
Yes. Many teams start with member growth use cases, then add employee rewards for onboarding, birthdays, anniversaries, and recognition later.
Get Paired With Your Own Retention Partner.
You are never in this alone. Get a dedicated success coach every step of the way, along with premium support via email.
Book A Fitness Rewards Demo.
See how Promotion Vault can help your team drive joins, referrals, ACH switches, check-ins, upgrades, and reactivation with branded rewards and activation-based pricing.