Promotion Vault integrates seamlessly with your ABC Fitness system to streamline the process of delivering SMS notifications while minimizing liability for administrators.
When members or employees are brought over from your ABC Ignite platform to the Promotion Vault system, we automatically respect any SMS opt-out flags that you’ve set in ABC Ignite. Members or employees marked with the SMS Opt-Out flag in ABC Ignite are excluded from receiving text message notifications through Promotion Vault, ensuring compliance with their communication preferences.
For recipients not connected to ABC Ignite, administrators can choose to enable SMS notifications from Promotion Vault by opting in to one of the available options: “Treat employee mobile number as verified for first qualified reward” or “Treat customer mobile number as verified for first qualified reward.”
This opt-in allows Promotion Vault to send a single SMS notification to inform recipients about their first qualified reward.
Upon logging in to claim their reward, recipients are prompted to verify their SMS preferences directly with Promotion Vault, giving them full control over their texting relationship with the platform.
SMS integration with Promotion Vault gives recipients the ability to securely login to their vault using their phone number and ensures that they will maintain vault access if they lose access to their email address for any reason. SMS authorization shifts the responsibility for managing SMS opt-in preferences to Promotion Vault, relieving administrators of the liability and ensuring all future SMS communications align with the recipient’s opt-in preferences. By integrating with ABC Fitness and respecting the SMS Opt-Out flags, Promotion Vault provides a compliant and efficient solution for delivering text-based reward notifications to members or employees.
Summary:
- When members or employees are brought over from your ABC Ignite platform to the Promotion Vault system, we automatically respect any SMS opt-out flags.
- Administrators must specifically opt in to have Promotion Vault manage sms preferences for recipients outside of ABC Ignite.
- You authorize Promotion Vault to send a single SMS notification to inform the recipient of their first qualified reward.
- Once reward is claimed, full control over SMS preferences is through their Promotion Vault account.
- This ensures that recipients can log in to their vault even if they lose access to their email address.
- This removes the need for administrators to manage SMS opt-ins or preferences.