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gym members on treadmill

The Hidden Profit Killers: 7 Customer Lifecycle Pitfalls Every Gym Must Fix

Running a gym isn’t just about providing great equipment and classes—it’s about managing your customer lifecycle. From the moment a lead shows interest to the day they become a loyal member, every step of the journey can make or break your bottom line. Unfortunately, many gyms face hidden profit killers that sap revenue, hurt retention, … Read more

ABC referral rewards integration

Boost Growth with ABC Fitness’ New Referral Feature & Rewards

Looking to supercharge your word-of-mouth marketing? Now, it’s easier than ever with the new referral rewards feature from ABC Fitness, and rewards via Promotion Vault. Connect directly with the ABC Fitness club-branded app’s referral platform, and you have everything you need to drive and reward referrals at every stage of the member journey. Here’s what … Read more

Writing Good Likert Scale Questions

When designing surveys, the Likert scale is one of the most effective tools for gathering insights on attitudes, behaviors, and satisfaction levels. Whether you’re measuring employee satisfaction or customer experience, Likert questions help you capture more precise data that can help you gather better insights to drive retention and engagement. Tips for Writing Good Likert … Read more

Employee Engagement Survey Questions for Increasing Your Employee IQ

Understanding what drives your employees, what keeps them engaged, and how they perceive your company is essential for long-term success. This insight, which we call “Employee IQ,” goes beyond traditional performance metrics—it captures the nuanced intelligence needed to create a thriving workplace. By gathering intelligence on what motivates your team, what makes them happy, and … Read more

A Step-by-Step Guide to Using Google Sheets with Our Enhanced Zapier Integration

We’re excited to showcase our upgraded Zapier integration, now fully accessible directly from your Promotion Vault dashboard! To help you get the most out of this feature, we’ve put together a simple step-by-step tutorial. Learn how to effortlessly track and send employee rewards using Google Sheets, all seamlessly integrated with your dashboard. In order to … Read more